eCustomerServiceWorld.com maintains this website as a service to its Associate Members and to its broader community of users. The documents on this website are the copyrighted work of:
- eCustomerServiceWorld.com (hereafter known as 'we'), where we are the 'authors/creators' of the work, under the terms of international copyright law, or where we have negotiated exclusive publishing rights with the work's originator(s)
- the work's original authors/creators (where we have negotiated limited publishing rights for a piece of work)
- both (where eCustomerServiceWorld.com has materially added to a piece of work through the editing process, we maintain copyright over those material edits).
All rights to material on this site are asserted and retained by the copyright holder(s) under international Copyright & Patent law.
eCustomerServiceWorld.com and its partner copyright holders permit limited use by individuals of the copyrighted material on this site for the purpose of viewing, copying, downloading and printing documents, subject to the following conditions:
- The documents may be used solely for personal, non-commercial purposes.
- The documents may not be modified (except as noted in the next condition).
- 'Copyright eCustomerServiceWorld.com and its contributors' must appear in each document that is copied, downloaded, printed or otherwise reproduced from this site.
- The documents on this website may not be "mirrored" on any other server without permission.
- Permission is granted to other websites with related interests to link to this URL: http://www.eCustomerServiceWorld.com
Not so legal notice
We worked hard on the material on this site. So, if you see any of it reproduced on another site without acknowledgement, do let us know:
Christina Leong Son or Phil Dourado
and we'll send you a reward for your sharp sightedness! Thanks.
Christina's addendum: A little note to would-be copyright infringers. 'We protect our copyright aggressively: We'll be on your tail, buddy!'
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