American Productivity & Quality Center
For more than two decades the American Productivity & Quality Center has remained steadfast in its mission of working with people and organizations around the world to improve productivity and quality.
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American Society for Training & Development
Join American Society for Training & Development (ASTD) and be a part of the worldwide community of workplace learning and performance professionals.
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Birkby Lancaster Consulting
Birkby Lancaster Consulting – Facilitating Service Excellence Birkby Lancaster Consulting specialise in improving customer service by means of: qualitative research, process improvement through teams and skill transfer workshops.
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British Retail Consortium
The British Retail Consortium is the lead trade association representing the whole range of retailers, from the large multiples and department stores through to independents, selling a wide selection of products through centre of town, out of town, rural and virtual stores.
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British Standards Institution (BSI)
Formed in 1901 and incorporated under Royal Charter in 1927, BSI is the oldest national standards-making body in the world.
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Bureau Veritas Quality International
Bureau Veritas Quality International (BVQI), was formed in 1988 to respond to the worldwide need for third party assessment of management systems and registration of these systems against national and, international standards (ISO 9000,QS-9000, ISO 14001, AS 9000, etc.
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Center for Quality of Management
The Center for Quality of Management (CQM) is a non-profit organization operating internationally.
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Centre for Organizational Excellence Ltd
Centre for Organizational Excellence Ltd (Corex) offers access to the best and widest range of management tools & techniques.
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Consortium for Service Innovation
The Consortium for Service Innovation is a non-profit alliance of customer service organizations that are working together to solve industry-wide challenges.
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Customer Care Alliance
The Customer Care Alliance is a consortium of like-minded organisations in Europe and the USA providing business services designed to improve customer care.
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European Organization for Quality
The European Organization for Quality, EOQ, is an autonomous, non-profit making association under Belgian law.
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Excellence Ireland
Excellence Ireland is Ireland’s national body for quality management and performance improvement.
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Institute of Leadership & Management (ILM)
ILM has over half a century of experience in management development and recognition of achievement through accreditation and membership.
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Juran Institute
The Juran Institute is a pioneer and world leader in managing for results through Six Sigma quality.
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Lloyd’s Register Quality Assurance (LRQA)
Lloyd’s Register Quality Assurance (LRQA) is part of the Lloyd’s Register Group (LR).
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Meridian CS
Our business is founded on helping organisations to design and implement high performance solutions that truly are customer-centred and to develop and integrate the technology to drive this high performance.
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Performance Measurement Association
The Performance Measurement Association - a global network for those interested in the theory and practice of performance measurement and management - was launched at the 2nd international PM Conference, PM 2000, Cambridge, UK.
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Quality Standards Task Group
The UK Quality Standards Task Group (QSTG) was set up in response to the recommendations of the 1997 Deakin Commission that the voluntary sector as a whole should address quality standards.
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SGS Yarsley International
SGS United Kingdom Ltd is part of the world’s largest independent testing, inspection and certification group.
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SOCAP Canada
SOCAP Canada began in 1979 as a chapter of the US organization, Society of Consumer Affairs Professionals in Business.
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The Balanced Scorecard Institute
The Balanced Scorecard Institute is an independent, non-profit source of information about applications of the balanced scorecard approach to management in government and other non-profit organizations.
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The Institute of Management (IM)
The Institute of Management (IM) is the UK’s leading professional body for managers.
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The Turning Point Group, LLC
The Turning Point Group, LLC is a customer-focused management consulting firm recognized for their ability to successfully deliver customer-based strategies and implementation programs.
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